Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What type of hotel is ICON Valparaíso?

    Located on Cala Murada Beach in Mallorca, ICON Valparaíso is an exclusive and unique hotel for cosmopolitan and non-conformist travelers like you who want to experience a perfect stay by the sea.

  • What category does ICON Valparaíso belong to?

    ICON Valparaíso is a 4-star hotel with all the services for a boutique stay on the east coast of Mallorca.

  • Who is ICON Valparaíso oriented towards?

    ICON Valparaíso welcomes all kinds of travelers, although it stands out for its wide range of services and facilities for adults, couples, and groups of friends. An adults-only hotel facing Cala Domingos Beach.

  • Is ICON Valparaíso suitable for families with children?

    Accommodation for families with children is possible, but ICON Valparaíso's lodging proposal isn't designed for families with children, but rather for adults and couples. The hotel is adults-only.

  • What are the check-in and check-out times at ICON Valparaíso?

    The check-in time at ICON Valparaíso is at 2:00 PM, while the check-out time is at 12:00 PM.

  • Is it possible to check in earlier than the designated time at ICON Valparaíso?

    Yes, ICON Valparaíso allows early check-in, subject to availability. Contact the reception team to inquire about the possibility of entering your room a bit earlier. And if you wish, you can take a dip in the pool, relax in the reception area, have something to eat at the restaurant, or sunbathe on the terrace.

  • Can you stay in ICON Valparaíso after checking out?

    ICON Valparaíso allows guests to stay in the hotel's common areas such as the reception, lobby bar, and view terrace. Additionally, we provide luggage storage at the reception to keep your belongings secure while you explore the city until the last minute.

  • If I arrive early at ICON Valparaíso, can I enjoy the facilities?

    Welcome to ICON Valparaíso. If you arrive early at the hotel, you can enjoy the common areas such as the reception, bar, pool, and terrace with sun loungers until your room is ready. Contact the reception team to discover the hotel's services and facilities.

  • Can I store my luggage before check-in or after check-out at ICON Valparaíso?

    Yes, at ICON Valparaíso, we take care of your luggage in the storage. Get in touch with our reception staff to manage your bags before and after your stay in the room.

  • Does ICON Valparaíso serve a buffet breakfast?

    Yes, the delicious ICON Valparaíso breakfast is served buffet-style so that you can choose what you want to eat and drink, with a wide range of sweet and savory options, cold and hot dishes, as well as gourmet products.

  • Are there dining options available for people with food intolerances at ICON Valparaíso?

    Yes, at ICON Valparaíso, we offer a buffet breakfast with various options for travelers with allergies and/or intolerances, such as gluten-free products, vegan options, healthy food, or lactose-free milk. Get in touch with the restaurant team to explore the available options.

  • Does ICON Valparaíso have a restaurant?

    Yes, it's called the Mediterrace Restaurant. In addition to breakfast, Mediterrace offers you the opportunity to have lunch and dinner with a Mediterranean cuisine menu, perfect for sharing.

  • Is breakfast complimentary at ICON Valparaíso?

    At ICON Valparaíso, you can book with or without breakfast included. If you choose the option without breakfast, you still have the possibility to enjoy it for an additional cost.

  • What are the breakfast hours at ICON Valparaíso?

    Enjoy your breakfast at ICON Valparaíso, available from Monday to Sunday from 8:00 AM to 10:30 AM.

  • Are cots available in the rooms at ICON Valparaíso?

    Yes, even though we are an adults-only accommodation, ICON Valparaíso provides cribs for babies. Request a crib when making your reservation or at the reception, and we'll have it ready in your room for your baby's comfortable rest.

  • Does ICON Valparaíso offer laundry service?

    Yes, ICON Valparaíso offers laundry service to clean your clothes during your stay. Contact our reception to know the service conditions: delivery times and additional costs.

  • What types of rooms does ICON Valparaíso have?

    At ICON Valparaíso, you'll find double rooms, double rooms with sea views, junior suites with sea views, suites with sea views, and lateral sea view suites.

  • Are there safes in the rooms at ICON Valparaíso?

    Yes, all rooms at ICON Valparaíso have a safe for your use.

  • Are hairdryers available at ICON Valparaíso in the rooms?

    Yes, all rooms at ICON Valparaíso are equipped with a hairdryer in the bathroom for your convenience.

  • Are there minibars or refrigerators in the rooms at ICON Valparaíso?

    Yes, all rooms at ICON Valparaíso have a minibar where you can store drinks, food, or products that need refrigeration.

  • Is ICON Valparaíso a pet-friendly accommodation?

    No, currently ICON Valparaíso does not allow the entry of pets. We apologize for the inconvenience.

  • Are pets allowed in the rooms at ICON Valparaíso?

    No, pets are not allowed at ICON Valparaíso.

  • Is there a cost for accommodating pets at ICON Valparaíso?

    No, ICON Valparaíso is a pet-friendly hotel at no additional cost if you book through the official website. If booked elsewhere, the cost per stay is 25€.

  • What are the closest beaches to ICON Valparaíso?

    ICON Valparaíso is located facing Cala Domingos Beach, Manacor. It's actually not one beach but two beaches: Cala es Domingos Petits and Cala es Domingos Gran, separated by a rocky outcrop.

  • In what languages is reception attended at ICON Valparaíso?

    At ICON Valparaíso, our reception team speaks Spanish, English, French, Arabic, German, and Catalan.

  • What services does ICON Valparaíso offer at reception?

    At ICON Valparaíso, we offer useful services like Wi-Fi internet, laundry, MIFI device, and tourist information, among others.

  • What is the smoking policy at ICON Valparaíso?

    At ICON Valparaíso, smoking is not allowed in the rooms, making it a smoke-free hotel. However, smoking is allowed outdoors.

  • Is ICON Valparaíso a hotel committed to environmental sustainability?

    Yes, ICON Valparaíso is committed to environmental management through programs for energy efficiency, water conservation, waste reduction, and sustainable supply.

  • Do the rooms at ICON Valparaíso have free Wi-Fi?

    The Wi-Fi internet connection at ICON Valparaíso is entirely free for our travelers, and you can enjoy quality internet in both the rooms and common areas.

  • What parking options does ICON Valparaíso offer?

    The hotel has an outdoor car park which is free of charge and subject to availability on arrival. On the same street as the hotel it is also possible to park free of charge.

  • Are there accessible rooms for people with disabilities at ICON Valparaíso?

    At ICON Valparaíso, there are accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Inquire at reception for more information.

  • Are there discounts for returning guests at ICON Valparaíso?

    At ICON Valparaíso, you receive benefits from your first stay by being part of The Tripster Club, where you can enjoy a 10% discount at any of our ICON Hotels and PETITPALACE HOTELITY. Also, accumulate bookings for discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!